contact – boat rental

You can contact us regarding your boat rental inquiries with this form. Feel free to check the FAQs on boat rental, a short summary is below

How long is a trip?

If you bought tickets to our regular sightseeing trips the duration is one hour. Other, special programs do have the duration as indicated in the product’s description. When you renting our boat the duration is the time period what you paid for.

Can’t find the port / Can’t locate the dock / Where is the port?

On our sightseeing boat cruises the port of departure (and port of arrival arrival – are the same), that is located at Szent Istvan park pier, Dock 42, here:

The port, Dock 42 can be found with various applications:

Dock 42 on Google Maps

Dock 42 on Apple Maps

Dock 42 on OpenStreetmap

Dock 42 on FourSquare-en

also likely available on your phone’s map provider, check for ‘Portum Lines’ OR ‘Dock 42’. See the detailed access information also on your ticket. When you don’t have data connection or don’t want to spend on such, then we recommend you to use offline map application like Maps.Me.

Public transport services in the vicinity are trolleybus (lines 75 & 79), bus (lines 115 & 15) and the metro (line M3), tram (line 2, 4-6) and BuBi docking station at Szent Istvan park. Please note that Szt. Istvan park is fenced, no pass through is possible.

Natuarally the port is acessible by car – there is a parking area in front on the pier – or by taxi

You can also try to chat with our bot, Anna on t.me/portum_bot, she is also happy to send you the dock location and even tell your distance from the dock.

When do I need to pay the boat rental?

You need to pay the boat rental when the order is made. The acceptance of the order is only possible with rentals fully paid up.

How do I pay for a boat rental?

In case of a boat rental, provided that your group size is smaller, please check our package offers for MS Klara boat. These packages can be bought direct in the webshop by selecting the product, date, time. Naturally, you may also add your data for an invoice, when that is needed.
When you prefer to have something different, please contact us on the contact – boat rental page. Then we can make a quote and provide that to you by email. Payment can be done by bank card or bank transfer. For reservation of the booking financial settlement of tha booking fee is required.

What routes do you suggest?

The suggested route is basically dependant on your time and preferences. Example routes are listed at the boat’s page.
A trip to Szentendre is usually 3 hours, 2 hours to Szentendre and 1 hour to return to Budapest. (In case of the MS Klara boat, the total sum is 4 hours.)









    Our colleagues will reply within a business day usually.

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