No, unfortunately bicycles can not be transported on our boats. Naturally we are happy to see you choosing a healthy method of transportation. Also there is a railing in front of the boat at the pier where you can lock your bicycle.

When you need an invoice (VAT invoice) on a third party booking, then you need to provide use the following details:
– booking identifier – NOT your booking name, user name or password
– name on the invoice
– your VAT/Tax No. (when you have such)
– your full address (street, house, city, counrty, zip)
– your email
Failing to provide the above data makes it impossible to deliver an invoice.
Please note that the email on the invoice will be delivered to the address provided, therefore it is preferred that you use your normal, regular email address not the temporary like the one provided by Getyourguide, Viator. Pictures or data not meeting the above set will not be processed.
Please also note that invoices may only be requested for eight days from the time the cruise took place. Not earlier, nor later. Repeat, the first date when the invoice can be issued is the day of the cruise, after it took place, the last day is the eight days thereof. The invoices are issued only once. See nav.gov.hu/pfile/file?path=/ugyfeliranytu/nezzen-utana/inf_fuz/rejtett/Informacios-fuzetek—Aktualis/18.-informacios-fuzet—A-szamla-nyugta-kibocsatasanak-alapveto-szabalyai (in Hungarian only).
In case the booking is made on our website, then the invoice is immediately issued – as an automatic invoicing software is in place there.

Naturally, you can find that from the menu or just click: purchase gift voucher

Your voucher/ticket is your booking confirmation. We do never reconfirm that. As long as you haven’t received a written cancellation notice, your cruise is on. We will not reply on such questions or emails.

Being a quickly moving up-to-date enterprise all the communication is done in writing, there is no phone customer service, see

We are not closed, but cruising rare due the lack of passengers. Mainly boat cruises are available in the weekend period Friday and Saturday. By your booking or request our crew member are ready to cruise with you.

Current rules on our regular Budapest sightseeing cruises:

• passengers need to wear a mask inside during the cruise;

More on the current Covid rules on our blog.

Usual departures of Budapest: No-Frills Sightseeing Cruise between Oct. 31 or the end of the Daylight Saving time (if earlier) and Apr. 1 or the start of the Daylight Saving time (if earlier) –

Amendments to the departure times are possible without prior note. All departure times are indicated in local, Budapest time (CET).
You can buy tickets on the no-frills sightseeing cruise link here.

When you missed the cruise – or you wish to have another departure time (maybe on the same day or the next) -, then as a gesture of goodwill we allow you to participate on one of the cruises on the same day or the next (to your original voucher’s date) for a fee of EUR 8 / person (or equivalent HUF 3000).
The fee is payable on the boat, no need for reservation/booking/registration, you only need to show up before departure.
Departure times
Budapest: City Highlights Cruise with Welcome Drink on Mon.-Thu. and Fri.-Sun. differs, check on the usual winter departure times (Nov. 1 – Mar. 31.) OR the usual summer departure times (Apr. 1 – Oct. 31.) page
Budapest: No-Frills Sightseeing Cruise check on the usual winter departure times (Nov. 1 – Mar. 31.) OR the usual summer departure times (Apr. 1 – Oct. 31.) page
(opens in new tab).
The original voucher becomes invalid when you become ‘no show’ and the cruise starts.
Amendment from Budapest: City Highlights Cruise to No-Frills Sightseeing Cruise is possible, however you need to show up at the relevant dock.

The boat has covered deck that provides all of you comfort in any weather conditions and it is really nice in heavier storm, colder weather, etc. Rain or bad weather is not a special circumstance that allows you to change your ticket. Our policy is simple: no-show no-refund.

Yes, there are on our boats and we are using it when is necessary (of course only in the halls). Don’t forget about our blankets and winter time our really good mulled wine :)

There are weather conditions that you may not consider favourable, like storm, rain, fog, wind, though they are usually safe to sail on the Danube. Our boats are operating under any weather conditions, including snow, rain, storm. There are few exceptions, though in such cases we are making announcement on every available platforms to let you know if your cruise is cancelled: SMS, email, public announcement on Facebook, website, etc. Please be noted that bad weather is not a circumstance to your free ticket change. Our policy is simple: no-show no-refund.