FAQ – frequently asked questions

Please find the frequently asked questions (FAQs) below. You will see some random answers for a given category here, when you are interested in a certain category, please click on the title for more detailed set of questions and answers.

On the ticket purchase

not relaible email providers

Some free email providers including, but not limited to freemail.hu, citromail.hu are unreliable in delivering the emails. In the best case scenario the email is only considered as spam, in a worse case scenario it is not delivered at all. We advise you not to provide an email address at an unreliable email provider as our system will be unable to deliver the email. As you select your email provider, we can not guarantee the delivery of the email, especially not to the addresses at an unreliable email providers.

Why do I get a second email on booking?

On the boat ride

Can I eat or drink on the boat?

Naturally, there is a bar on-board, we are happy to serve your preferred drinks during the cruise. You’ll find the prices on our drinks menu. Also we serve light snacks on certain cruises. Providing cooked food is not possible on our sightseeing cruises for legal compliance, though in case of boat rental even a dinner for 2 is possible.

covid rules, certificates

We are not closed, but cruising rare due the lack of passengers. Mainly boat cruises are available in the weekend period Friday and Saturday. By your booking or request our crew member are ready to cruise with you.

Current rules on our regular Budapest sightseeing cruises:

  • passengers need to wear a mask inside during the cruise;

More on the current Covid rules on our blog.

I need a taxi (cab) at the end of the cruise

Upon your request we can get you a BOLT – thanks to our cooperation for the end of the ride. Naturally you can also order a taxi from an other provider to our port at Szt. István park.

Avoid tourist traps and don’t take freelancer cabs nor from port or hotel or anywhere in the city. Read our article on how to avoid such tourist traps. Recommend to use taxi companies where app is available.

Is the table only for us?

Unfortunately, that we can not guarantee. At the current layout there are tables for 2-4-8 on the boat. Of course, for a six-person group the table is only for the group. However, when there are fewer people, you may have to share the table with others. On the other hand the room on the boat is more limited than in a restaurant. The experience, however, will definitely be amazing.
However feel free yourself to make a booking for a private boat tour – meaning a whole boat for you and for who you want to see on board.

On the weather

What happens in rain, cold or bad weather?

The boat has covered deck that provides all of you comfort in any weather conditions and it is really nice in heavier storm, colder weather, etc. Rain or bad weather is not a special circumstance that allows you to change your ticket. Our policy is simple: no-show no-refund.

Is it heated?

Yes, there are on our boats and we are using it when is necessary (of course only in the halls). Don’t forget about our blankets and winter time our really good mulled wine :)

It is storming or raining now!

There are weather conditions that you may not consider favourable, like storm and rain, though they are usually safe to sail on the Danube. Our boats are operating under any weather conditions, including snow, rain, storm. There are few exceptions, though in such cases we are making announcement on every available platforms to let you know if your cruise is cancelled: SMS, email, public announcement on Facebook, website, etc. Please be noted that bad weather is not a circumstance to your free ticket change. Our policy is simple: no-show no-refund.

hajoznijo FB page
  • Dock42 port
Book Now