Contact – tickets

You can contact us with regard your booking on the form below. Here you can send us your requests, needs and also your intent to cancel the booking.
Before sending your request, please check our Frequently Asked Questions on bookings and the boat cruise

covid rules, certificates

We are not closed, but cruising rare due the lack of passengers. Mainly boat cruises are available in the weekend period Friday and Saturday. By your booking or request our crew member are ready to cruise with you.

Current rules on our regular Budapest sightseeing cruises:

  • passengers need to wear a mask inside during the cruise;

More on the current Covid rules on our blog.

usual departure times, No-Frills Cruise, Summer (Apr. 1 – Oct. 31)

Usual departures of Budapest: No-Frills Sightseeing Cruise between Apr. 1 or the end of the Daylight Saving time (if earlier) – Oct. 31 or the start of the Daylight Saving time (if earlier)

Each day19:0020:0021:00

Amendments to the departure times are possible without prior note. All departure times are indicated in local, Budapest time (CET).
You can buy tickets on the no-frills sightseeing cruise link here.

toilet, restroom, wc

Is there a toilet on board? Yes, all of our boats have a toilet on-board.

If I have already bought a ticket, I need also stand in line before entrance? Do you offer priority boarding?

At a boat there is only one entrance and the same exit point. There is no fast lane. Therefore: a) please respect the others, b) free the enterance, allow former passengers to leave, c) stand in the right line (departure times are displayed at the front of the line), the others may also posesss a ticket.

ticket modification, cancellation

Our cancelation and change policy:

Regular ticket cancelation rules:

  • Up to 24 Hours before the beginning of the activity: full refund (less EUR 1 admin fee)
  • Less than 24 Hours before the beginning of the activity or no-show: NO refund

Regular ticket modification rules:

  • Changing departure time up to 24 hours before the beginning of the activity is free of charge.
  • Changing departure time less than 24 hours before the beginning of the activity is EUR 8.

Discounted our tickets bought trough coupons:

  • Cancelling is NOT possible.
  • Changing departure time EUR 8.

For any ticket change request please contact us by the form below only and do not forget to provide your ticket or booking number.

    In case of modification please also provide:

  • the requested amended date.
    In case of cancellation please also provide if you prefer:

  • a voucher valid for 1 year or
  • refund – admin fee of EUR 1 is charged.

Amendment request shall be submitted at least 6 hours before departure time indicated on your ticket.
Cancellation with refund is only possibe up to 24 hours of the departure time or (when differs, like special cruises) as set in the product description.

The amendment or cancellation request shall come from the email address of the booking record. Third party vouchers may only be amended, modified or cancelled by the third party who issued them (Getyourguide, Musement, Viator, Klook, Booking.com, etc.)

When you decide to show up at a departure time other than the one indicated on your voucher (but the same departure day), then you need to pay the same fee as changing time within 24 hours incicated above.





    or more detailed FAQs here





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