Contact – tickets

You can contact us with regard your booking on the form below. Here you can send us your requests, needs and also your intent to cancel the booking.
Before sending your request, please check our Frequently Asked Questions on bookings and the boat cruise

missed a cruise, can I go on a later one?, can I change my departure time?

When you missed the cruise – or you wish to have another departure time (maybe on the same day or the next) -, then as a gesture of goodwill we allow you to participate on one of the cruises on the same day or the next (to your original voucher’s date) for a fee of EUR 7 / person (or equivalent HUF 2500).
The fee is payable on the boat, no need for reservation/booking/registration, you only need to show up before departure.
Departure times on Mon.-Thu. and Fri.-Sun. differs, check on the usual winter departure times (Nov. 1 – Mar. 31.) OR the usual summer departure times (Apr. 1 – Oct. 31.) page (opens in new tab).
The original voucher becomes invalid when you become ‘no show’ and the cruise starts.

welcome drinks: are there available? what options do we have?

On certain cruises we also provide welcome drinks. Such is clearly identified in the product description. Whenever a welcome drink is available we always provide a non-alcoholic and an alcoholic option from which you can select. Welcome drinks are provided at entry, they are not served and not available once the trip has started.

usual departure times, Winter (Nov. 1 – March 31.)

Usual departures between Nov. 1 or the start of the Daylight Saving time (if earlier) – March 31 or the end of the Daylight Saving time (if earlier)

Monday
Tuesday
Wednesday
Thursday
(15:40)17:0018:2019:4021:00
Friday
Saturday
Sunday
(15:40)17:0018:2019:4021:00

Departure times indicated in parenthesis like (16:40) are optional and not available at all times. Amendments to the departure times are possible without prior note. All departure times are indicated in local, Budapest time (CET).
You can buy tickets on the sightseeing tour link here.

is smoking allowed?

Yes, on the outer parts of the boat smoking is possible at the designated areas.

Are there restrooms on board?

Naturally, each of our boats is equipped with a restroom. The restrooms are not usable from the time the boat approaches the port – approx. 5 minutes before arrival.

or more detailed FAQs here





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