Contact – tickets

You can contact us with regard your booking on the form below. Here you can send us your requests, needs and also your intent to cancel the booking.
Before sending your request, please check our Frequently Asked Questions on bookings and the boat cruise

How do I get my ticket?

We only deliver products purchased on our site via e-mail, you will receive a confirmation mail and/or ticket after each purchase you made. Should you receive no emails after the purchase, first please check your spam folder and then contact us.

I need a taxi (cab) at the end of the cruise

Upon your request we can get you a BOLT – thanks to our cooperation for the end of the ride. Naturally you can also order a taxi from an other provider to our port at Szt. István park.

Avoid tourist traps and don’t take freelancer cabs nor from port or hotel or anywhere in the city. Read our article on how to avoid such tourist traps. Recommend to use taxi companies where app is available.

covid rules, certificates

We are not closed, but cruising rare due the lack of passengers. Mainly boat cruises are available in the weekend period Friday and Saturday. By your booking or request our crew member are ready to cruise with you.

Current rules on our regular Budapest sightseeing cruises:

  • passengers need to wear a mask inside during the cruise;

More on the current Covid rules on our blog.

Is the ticket valid for any departure time?

No, the ticket is valid for only the specific cruise departure indicated thereon. When you missed the cruise you may participate on one of the cruises on the same day or the next for a discounted fee.

the sums on the invoice and the card charge differs

Probably you have noticed the sums on the receipt/invoice is different than the sums on the card charge. The difference comes from the booking fee charged by Fareharbor direct. In case you need an invoice on the booking fee you need to contact with Fareharbor by a form or an Powered by HTML5 Responsive FAQ

or more detailed FAQs here





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