Contact – tickets

You can contact us with regard your booking on the form below. Here you can send us your requests, needs and also your intent to cancel the booking.
Before sending your request, please check our Frequently Asked Questions on bookings and the boat cruise

are strollers, suitcases, luggage, backpack allowed

Yes, luggage, (strollers, suitcases, backpack (1 item/person)) is allowed, however a) you need to look after your belongings and b) you need to place them in a way to allow unrestricted passenger flow. Upon the request of the staff you may need to move your belongings to a more appropriate place where it does not restrict the flow of the passengers.
Larger items, like bicycle, moped, motorbike, rented or bigger e-scooters, etc. are not allowed, please see (the article on bicycles)

At what time shall I arrive?

We would recommend 10-15 minutes before the departure. Naturally, you may arrive later to the port, but it is recommended to go onboard at least 5 minutes before departure. Boarding usually starts 10-15 minutes before departure. Do not arrive more earlier! Our crew will not allow you on board because there are special laws and rules for that, also the boat needs to be cleaned and checked. Believe us, this is not a rude gesture, simply the boarding is not allowed and could be dangerous. Boarding starts only on the permission of the captain!

What availabilities you have?

The availabilities of our Budapest Sightseeing Cruise are displayed after you selected a given day. The number of available tickets will also be seen there. In case you are not able to select a certain date, then unfortunately there are no more tickets left for that cruise.

Why do I get a second email on booking?

Our booking system (Fareharbor) is unable to generate the financial receipt needed for the payment by the relevant Hungarian laws. Therefore we use a separate service to create and send you a receipt (or invoice when you requested) from szamlazz.hu that is sent in a separate, second email.

Due to technical constraint modification/amendment of the invoice is only possible by manual method within 7 days from the issue thereof, therefore you are requested to double check the details given before clicking the button.

I would bring a group, can I get a group ticket?

Yes, we are happy to provide you a group ticket as long as the group size is 20 pax or higher. For the details please contact us.

or more detailed FAQs here





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